Privacy policy

Privacy Policy

This Privacy Policy outlines how Roxos ("we," "our," or "us") collects, utilizes, and safeguards your personal information when you interact with or make purchases through our website, roxos.co (the "Site").

Collection of Personal Information

When you engage with the Site, we automatically gather specific details about your device, such as your IP address, web browser, and time zone. We also collect data on your interaction with the Site, including viewed pages, products, referral sources, and browsing behavior. This information, referred to as "Device Information," is obtained through technologies such as cookies, log files, and web beacons.

When you make purchases or attempts to do so on the Site, we collect essential information including your name, billing and shipping addresses, payment details, email address, and phone number. This is termed "Order Information." Additionally, if you opt to receive our newsletter, we collect your email address for updates on website news and upcoming products.

Use of Personal Information

We utilize Order Information to fulfill your orders, process payments, arrange shipping, and generate invoices or order confirmations. Moreover, this data helps us to communicate with you, detect potential risks, and offer product-related information or advertisements according to your preferences.

To provide Klarna's payment methods, we may share your contact and order details with Klarna to assess your eligibility for their services. Your personal data will be processed in line with Klarna's privacy statement.

Device Information aids in screening potential risks or fraud, enhancing and optimizing the Site, and assessing the effectiveness of marketing campaigns.

Sharing Personal Information

We may share Personal Information with third parties to facilitate its use, such as utilizing Shopify to power our online store. Google Analytics helps us understand Site usage. GeoJS is used to identify your country for tailored deals. Additionally, we may share information to comply with legal requests or protect our rights.

Behavioral Advertising

Personal Information may be used to provide you with targeted advertisements or marketing communications. You can opt out using provided links. We do not alter data practices based on Do Not Track signals.

Your Rights

As a European resident, you can access, correct, update, or delete your personal information. If you're a European resident, note that we process your data to fulfill contracts or pursue business interests. Your data may be transferred outside Europe.

Data Retention

Order Information is maintained for our records unless you request its deletion.

Changes

This policy may be updated to reflect changes in our practices.

Minors

The Site isn't intended for individuals under 12 years old.

Contact Us

For questions, concerns, or complaints about our privacy practices, contact us at support@roxos.co or by mail.